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Flowcrete Construction Equipment Philippines, Inc. is confident that we can main- tain our growth and build our profitability in the years ahead. Our confidence is due in
part to our strict dedication to three important values: Safety, Customer Driven Service, and Employee Satisfaction.
Safety is our highest priority and we make no compromise when it comes to the safety and well-being of our employees. We are committed to providing each of our em- ployees with a safe and healthful work environment. Nothing justifies subjecting anyone to the risk of an accident. It is our duty as a company to ensure that we operate with safe equipment and strictly observe the rules and regulations of our safety program.
Flowcrete Construction Equipment Phils., Inc. is built on providing customer driven service. This means satisfying our customer every time with every transaction. We strive to provide courteous, reliable, and on-time service at all times. When we make a commitment to our customer we must deliver consistently. When we accept business we obligate our- selves to deliver our customers' freight on time, undamaged, and without exception. Since then our corporate strategy has paid off in the form of steadily increasing our relationships with customers in rentals, sales and services to the benefit of our customers. For that reason, FLOWCRETE assured its customers the 24/7 after sales service. Our technician/mechanic is also 24/7 available to render and serve the needs of our valued customer.
Our employees are the heart of our organization and we take pride in our staff of dedicated and self-motivated people who we hope will grow with us. Teamwork is the cor- nerstone of our commitment to excellence. Flowcrete strives to provide our drivers with the most modern and efficient trucking equipment on the road with the newest and best tech- nology available. One of our greatest opportunities to secure a competitive advantage is through our diverse, highly motivated, and well-trained work force.
The company policy is oriented towards professional service for the customers. It is advised by highly qualified experts in the technical and economic scopes of the deals. The main service staff is engaged in the dispatch and after sales, maintenance of the goods we sell. Our technician/mechanic is annually trained in qualification courses in Australia and Korea to meet the needs of our valued customers. The investments made for those purposes attributed in order to render an excellent service to our customers.
Constant communication with our clients before and after sale enables us to develop and improve our product range and quality. For specific requirements Flowcrete has the know-how and have the highly qualified technical personnel. Our technical per sonnelare prepared 24/7 to provide assistance in line of our business.
